Privacy Policy

At Leadflow, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and platform. By using our website and services, you agree to the terms outlined in this policy.

We collect personal information you voluntarily provide to us, such as your name, email address, phone number, and business details when you sign up, request a demo, use our platform, or contact our team. We may also collect data automatically through cookies and tracking technologies, including IP addresses, browser type, referring pages, and device information. This helps us improve performance, analyze user behavior, and enhance your experience on our site.

Your information is used strictly for business-related purposes. This includes account creation, customer support, delivering service updates, processing payments, providing automated lead responses, managing communications, and sending marketing communications (where you have opted in). We do not sell or rent your personal information to third parties. In limited situations, we may share data with trusted third-party partners who assist in running our business (e.g., payment processors, analytics providers) — but only under strict confidentiality agreements.

We use cookies and similar technologies to remember your preferences, deliver relevant content, and track engagement. You can choose to disable cookies through your browser settings, although some features of our website may not function properly as a result.

Your data security is a top priority. We use industry-standard encryption and security practices to protect your information from unauthorized access, misuse, or disclosure. All data is stored securely on servers with strict access controls. However, please note that no system can guarantee 100% security.

You have the right to access, update, or delete your personal data at any time. If you want to opt out of communications, update your information, or request that we erase your data from our system, you can do so by contacting us at [your support email address]. You may also unsubscribe from email communications via the unsubscribe link in our emails.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our website is not intended for children under the age of 13, and we do not knowingly collect data from anyone in this age group. If we learn that a child under 13 has submitted personal information, we will take immediate steps to delete it.

This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of external websites or third-party tools linked to from our site.

We may update this policy periodically to reflect changes in our practices or legal requirements. If we make significant changes, we’ll notify you through our website or via email. Please review this policy occasionally to stay informed of how we protect your data.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at [your email] or through our website’s contact form.